Frequently Asked Questions

Everything you need to know about your Kiyoko Beauty journey.

Are your beauty products cruelty-free?

Yes, at Kiyoko Beauty, we are committed to ethical beauty. All our products and ingredients are 100% cruelty-free and never tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.

How can I track my shipment?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.